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Residents

Your building is connected. Here's how you get online.

If your building or complex is connected by Alpha Conxion Solutions, your internet comes from us. You deal with us directly, not through the building manager.

Signing up

  1. 1

    Check your building is connected

    Your building manager or body corporate can tell you, or call us with your address and we will check.

  2. 2

    Get in touch

    Call us or send the form with your name, building and unit number, and when you would like to be connected.

  3. 3

    Get online

    We switch your unit on and give you the Wi-Fi name and password. In most units the equipment is already there.

Sign up or ask a questionCall 07 5315 8893

Something not working?

Call us, not the building manager. We look after the connection to your unit and can see what's going on from our end.

07 5315 8893

Before you call, try this

  1. 1

    Restart the Wi-Fi box in your unit: switch it off at the wall, wait ten seconds, and switch it back on.

  2. 2

    Check whether it is one device or all of them. If only one is struggling, restart that device.

  3. 3

    If it is still not working, call us and tell us your building and unit number.